I've had a Thomson 585v7 adsl router for around 9 months. It's generally a pretty solid piece of kit as far as core routing functionality goes, has very solid adsl 2+ on my long noisy line, and good support for QOS (quality of service) which is essential when using VoIP.
HOWEVER it's achilles heal has been constant crashes -- varying from every other day to near-hourly depending on traffic on my local network.
After much experimentation with changing various parameters I finally decided to DISABLE wireless on the box, and instead use a seperate wireless access point. Not a problem since I have a set of FON routers.
And since then -- not a single crash in around 9 days.
Needless to say this *is* a defect. I've contacted my ISP (O2) for comment since they need to be reporting these to Thomson for resolution -- after all a wireless router that doesn't do wiresss reliably isn't exactly doing what it says on the tin.
As a sw engineer I'd be delighted to capture traces etc as required -- it's just a case of asking! I'd be as keen as anyone to get the underlying problem fixed.
Still - at least I know now the area that causes the issue. So if you have a similar issue -- try disabling wireless. This probably affects a variety of thomson / speedtouch routers..
Realtime Twitter Updates
Sunday, March 01, 2009
Subscribe to:
Post Comments (Atom)
10 comments:
How do you 'turn off' the wireless feature, just to use as a wired connection?
Thanks
How do you 'turn-off' the wireless option, and just use a wired connection?
Lee.
The easiest way is to:
1. login to the admin GUI ie via http://192.168.1.254
2. Click on "home network" on LHS
3. Click on "WLAN" (it's the middle column on the right pane)
4. Go to the menu bar area within the page and click "configure"
5. Deselect the tick in "interface enabled"
6. Click "apply"
Note - quick update. I tried allowing individual devices but still the instability occured. Again, disabling wireless has prevented this instability... go figure!
What version is the model firmware?
Firmware is "7.4.20.3" (O2 customized).
It appears locked to other firmware options
Right now with wireless disabled it's far far more stable. I just about hit 14 days before it spontaneously rebooted
With wifi on that's down into the hours - 1 or 2 days tops.
generally good router clearly spoiled by some kind o resource leak/bug which *should* be debuggable and fixable and make a lot of people happy...
I have never had issues with Wireless - I was browsing for Firmwares when I stumbled upon your site. My version is 7.4.4.7. Why don't you get another modem from O2?
Interesting.
I have the same router with O2 and the same firmware and mine also hangs with monotonous regularity. I will try turning wireless off except when I am using it.
I find that wireless always works OK, but every couple of days the hard wired ethernet locks up solid. Telnetting into the device and taking the interface down and then up again doesn't cure it, so I have to power cycle it.
Very frustrating, and has only started recently - since I added a new switch connected to the 585.
Ok, I recently re-raised this with O2 tech support.
I'm currently talking to L2 who told me they are aware of the uPNP issue with the router -- but didn't indicate any detailed knowledge or fix.
They asked me to try re-enabling wireless, but disabling upnp. This has also been stable for a few days, so it appears to be a upnp/wireless defect.
Also if you look here there's this listed:
(Wireless:) can crash on extended use due to ‘upnp_subscriptions’ (pool depleted) crashWhilst listed as a known issue on v8, it does relate to wireless+upnp so could be the defect in question.
A fix is another matter.
Finally http://forums.thinkbroadband.com/o2/t/3680663-be-released-router-firmware-work-on-o2.html
appears to fix my crashes. Yay!
Post a Comment